Jetpack is a convenient wordpress plugin that restore WordPress.com’s stats view to your self-hosted workpress site. It’s my most-missed WordPress.com feature, so I really wanted to get it back.
When you install Jetpack, it asks you to authorize at wordpress.com to enable stats collection.
“name lookup timed out” is a frustrating error that means authorization isn’t working. The full error looks like this:
Jetpack could not contact WordPress.com:
token_http_request_failed. This usually means something is incorrectly configured on your web host.
name lookup timed out
To fix it, use the Core Control plugin to disable cURL as an HTTP transport.
Install Core Control in the usual way.
Go to Tools, Core Control, tick HTTP Access Module 1.0 and click Save Module Choices.
You’ll see a new “External HTTP Access” link at the top of the page. Click it to go to an HTTP debugging page.
Click “Disable Transport” next to cURL. The cURL row should turn orange.
Try again to authorize Jetpack. It should work now!
Thanks to Jeremy Herve, Carlton Bale, and Dion Hulse for documenting the fix on the WordPress forums.
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Thank you, all worked.
Glad you found it useful!
it work for me thanks
Thank you, it’s working.
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owalah kur ngunu to bri
Thank you!
thanks, it worked
Do we need to keep the plugin installed after we get jetpack authorised?
Let me know if you can.
cheers
ENB..//
I think that you have to keep it installed.
I don’t run a self-hosted WordPress any more so I can’t test it.
Does anyone out there know the answer?
Great.. my problem is solved…
many big thanks
Thank you, it’s working. 🙂